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Free 0800 7337 000
Phone
For our customers from Germany

+49 (0) 800 7337 000 (free)
+49 (0) 7183 957 90 10
+49 (0) 331 58 29 11 60

Phone
For our customers from Austria

+43 (0) 720 11 53 36

Phone
For our customers from Switzerland

+41 (0) 43 508 15 53

Dispatch

The following terms and conditions apply:

Dispatch conditions

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany):

Within Germany, a shipping fee of 5.95 € will be charged.
From an order value of 80,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

The shipping costs depend on the country.

From an order value of 500,00 €, we deliver shipments to foreign countries free of cost.

In the table below you will find the details for delivery costs and delivery times. For shipping to other countries, you must add the specified delivery time for each item.

GERMANYshipping providersshipping costsdelivery time

standard shipping
per package by 31,5 kg, national

under 80.00 €

diverse
CO2-neutral shipments 

5,95 € incl. VAT  2-3 days

standard shipping
per package by 31,5 kg, national

over 80.00 €

diverse
CO2-neutral shipments 

0,00 € incl. VAT  2-3 days
AUSTRIAshipping providersshipping costsdelivery time

standard shipping
per package by 31,5 kg, national

under 200.00 €

diverse
CO2-neutral shipments 

9,95 € incl. VAT+ 2-4Tage

standard shipping
per package by 31,5 kg, national

over 200.00 €

diverse
CO2-neutral shipments 

0,00 € incl. VAT+ 2-4 Tage
SWITZERLANDshipping providersshipping costsdelivery time

standard shipping
per package by 31,5 kg, national

under 500.00 €

diverse
CO2-neutral shipments 

24,95 € incl. VAT+ 2-4 days

standard shipping
per package by 31,5 kg, national

over 500.00 €

diverse
CO2-neutral shipments 

0,00 € incl. VAT+ 2-4 days
EUROOEAN UNION**shipping providersshipping costsdelivery time

standard shipping
per package by 31,5 kg, national

under 500.00 €

diverse
CO2-neutraler Versand

12,95 € incl. VAT+ 2-5 days

standard shipping
per package by 31,5 kg, national

over 500.00 €

diverse
CO2-neutraler Versand

0,00 € incl. VAT+ 2-5 days

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2-3 days, for deliveries abroad within 7 - 15 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

** The following countries are members of the European Union: Belgium, Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, Great Britain & Northern Ireland (pending the withdrawal requested on 29/03/2017), Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, the Czech Republic, Hungary and Cyprus.