Payment and dispatch
The following terms and conditions apply:
The products are delivered all over the world.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
A shipping fee of € 5.95 is charged within Germany. From an order value of 69.00 € onwards, we deliver shipments free of cost in Germany.
Deliveries to foreign countries:
The shipping costs depend on the country. From a minimum order value of € 200.00, we deliver free of charge to some countries.
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 4 days, for deliveries abroad within 5 - 13 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
GERMANY | shipping providers | shipping costs | delivery time |
standard shipping | CO2-neutral shipments | 5.95 € incl. VAT | 1-4 days |
standard shipping | CO2-neutral shipments | 0.00 € incl. VAT | 1-4 days |
AUSTRIA | shipping providers | shipping costs | delivery time |
standard shipping | CO2-neutral shipments | 10.50 € incl. VAT | + 2-4 Tage |
standard shipping | CO2-neutral shipments | 0.00 € incl. VAT | + 2-4 Tage |
SWITZERLAND | shipping providers | shipping costs | delivery time |
standard shipping | CO2-neutral shipments | 24.95 € incl. VAT | + 2-4 days |
standard shipping | CO2-neutral shipments | 0.00 € incl. VAT | + 2-4 days |
EUROPEAN UNION** | shipping providers | shipping costs | delivery time |
standard shipping | CO2-neutral shipments | 12.50-14.50 € incl. VAT | + 3-6 days |
standard shipping | CO2-neutral shipments | 0.00 € incl. VAT | + 3-6 days |
GREAT BRITAIN & NORTHERN IRELAND | shipping providers | shipping costs | delivery time |
standard shipping | CO2-neutral shipments | 17.50 € incl. VAT | + 4-8 days |
standard shipping | CO2-neutral shipments | 0.00 € incl. VAT | + 4-8 days |
OVERSEA & NON-EU** | shipping providers | shipping costs | delivery time |
standard shipping | CO2-neutral shipments | 59.50 € incl. VAT | + 7-10 days |
** The following countries are members of the European Union: Belgium, Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, the Czech Republic, Hungary and Cyprus.
Accepted Payment options
- Prepayment via transfer
- Payment via credit card
- Payment via PayPal
- Payment via PayPal Express
- Payment by invoice
- Payment via Sofortüberweisung [immediate transfer] (via Klarna)
- Payment by invoice (via Klarna)
- Payment via amazon payments
Further details on payment
Payment by invoice is only for authorities and public institutions.
The invoice amount is to be settled at the time of payment on invoice within 14 days.
If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.
In case of questions, please contact us at the contact details mentioned in the Legal Notice.